Experience Vouchers » Tours » Tours Sevilla

Tours Sevilla GUIDED TOUR TO THE ALCAZAR + SEVILLE CATHEDRAL IN ENGLISH

€64.99pp

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We are going to know the history of the Reales Alcázares of Seville in depth. This monument holds many stories and details that would be very difficult to know without a local guide. We suggest that you come and explore history from the Almohads to the current Kings and be surprised by the oldest active Royal Palace in Europe. When we finish the tour you can stay and relax in its incredible gardens.

Then we will visit the Cathedral of Seville, built in the 15th century on a 12th century mosque, it is one of the largest and most impressive churches in the world. On this 1.5-hour guided tour, you'll admire its spectacular golden altarpiece and vast art collection.

The most important piece of the Seville cathedral complex is the famous Giralda bell tower. The tower, which reaches a height of 98 meters, was built as a minaret at the end of the 12th century. Discover the complex's origins as an Arab mosque and see further evidence of this in the Court of Ablutions.

Explore the collection of important works of art representing several centuries and decorating the Cathedral's 44 chapels and the central part of the nave.

At the end of the tour, say goodbye to your guide and climb to the top of the Giralda to soak up the magnificent views of the city.


Including


  1. Royal Alcazar of Seville Entrance
  2. Seville Cathedral Entrance
  3. Official accredited guide
  4. Individual audio system

Duration


  • The duration of the visit is approximately 3 hours

Groups


  • Small groups are approximately 25 people plus the guide.
  • The visit will be carried out in a single language, the one selected when making the purchase and it will not be possible to modify this in any case.
  • For logistical reasons, availability or other circumstances, the schedule could vary, notifying you in advance of this circumstance. If in any case this occurs, the client may accept or cancel and have 100% of the amount refunded, thus canceling this contract. If accepted, the initial contract conditions will be accepted again.

Important notes


  • It is essential to provide your name, surname and ID/Passport at the time of making the reservation. You can also send your data to the email info@nhue.es
  • On the day of the visit you must bring the original identification document that you provided at the time of making the reservation.
  • The guide will not be able to accompany the group to the tower of the Giralda.
  • Presentation at the meeting point 15 min. before the start of the tour.
  • The tour is not fully adapted for people with mobility restrictions, so they may not be particularly suitable tours for people with mobility problems and we do not advise it, in some cases.

Meeting point


  • Google Maps: Pl. Virgen de los Reyes, 4, Casco Antiguo, 41004 Seville, Spain
  • The meeting point is in front of the Archbishop's Palace, near the foot of the Giralda, in the Plaza de la Virgen. Our staff will have a little red flag so you can recognize them.

Cancellation policies


Based on the official regulations published by the Board of Trustees of the Real Alcázar of Seville and Cathedral of Santa María de la Sede of Seville, in its latest revision, the tickets issued cannot be returned, nor can they be cancelled, modified or rescheduled.

As a consequence of this regulation, the cancellation policies to take into account, without exceptions of any kind, are:

  1. 100% refund or free rescheduling if cancellation is made up to 30 days before the tour
  2. No refund or rescheduling if canceled 30 days or less before tour and up to tour start time
  3. Failure to show up for the visit, arriving late or not carrying the original passport or ID with which the reservation was made is non-refundable.
  4. Cancellations or modifications may be made in the event of a health alert that affects the closure of the monument.

There are no exceptional situations to apply in the cancellation conditions that modify the cancellation and refund criteria indicated in these points.

To request total or partial cancellation in accordance with these cancellation policies, you must send an email to info@nhue.es and the cancellation and refund will be made according to the date of receipt of said email, as the reference date.

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Terms and Conditions - Activity Passport, Experiences and Standard Vouchers

1. Geronigo is the Company behind this successful brand. The Company issues Activity Passport, Experiences and Standard Vouchers to its customers via its website, or over the telephone. Geronigo have the biggest activity network in the the UK.

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2. The prices of specific Experiences are held for the 12 months validity. Passports and Standard Vouchers are non-specific and are redeemed at face value against the retail price at the time of redemption. We accept all major credit and debit cards. We also accept payment by cheque - made payable to: Geronigo. Post to: Geronigo, Hammerain House, Hookstone Avenue, Harrogate, HG2 8ER, North Yorks., UK. Please state (1) what you wish to purchase - a Passport, Specific Experience or Standard Voucher; (2)How much you wish to spend; (3) Your name and address; (4) Your telephone number and email address.

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3. Vouchers purchased after 01 October are valid for 24 month, all vouchers purchased before 01 October 2024 are valid for 12 months.

Extending the Validity Period

4. A Passport, Experience or Standard Voucher will be deemed to be invalid and will not be eligible for redemption if it is out of date (the validity date is clearly stated). Extension are available, providing they are still valid when contact is made with Geronigo. If the customer or recipient is unable to use the Passport, Experience or Standard Voucher before the expiry date, then they can extend the validity date by calling 0800 876 0111 and speaking to one of our sales representatives. There is a small admin charge of GBP6.99 for a one month extension. Extensions can only be made 3 times for any one Passport, Experience or Standard Voucher. We do not issue a new Passport, Experience or Standard Voucher for extensions. If this is requested, further costs will be incurred. Free gifts or promotional products are not eligible for extensions.

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11. A Complimentary, Optional Extra The audio/video message feature is a free and optional addition to your voucher experience. Please note that this feature may be changed or removed at any time without prior notice. Your Message, Your Voice Messages are created and recorded by you, the customer, and reflect your personal thoughts and views. We don’t edit or review the content, so what you say is entirely up to you. How Long We Keep Your Message To help manage storage, messages are kept for a limited time: - Standard vouchers: Stored for 1 month from the purchase date or 14 days from the first time it's viewed, whichever comes first. - Christmas vouchers: Stored for 1 month from Christmas Day or 14 days from the first view, whichever comes first. Download Your Message Anytime You’re welcome to download your message at any time during the storage period. Just make sure to save it before it expires. Message Deletion Once the message storage period ends, it will be automatically deleted and can’t be recovered. We recommend downloading it if you’d like to keep a copy.

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21. We are a booking agency for the activity providers and activity venues featured on our websites, therefore we do not physically deliver the activities provided. All issues and claims in connection with the performance and delivery of an activity must therefore be directed at the activity provider. In this instance, this company will provide full information to assist in any resolution.

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